First Atlantic Healthcare is a Long-Term Care and Health Services provider with a growing list of locations spread throughout the State of Maine. Their mission is to provide health services that improve their clients’ lives.
With 19 locations, First Atlantic was using a solution called Binary Stream Multi-Entity Management (MEM) to help manage growth and expansion. With consolidated accounting and centralized transaction processing, MEM allowed First Atlantic to scale its central accounting department alongside the business.
But their accounts payable department was struggling to keep up with the growing scale of their workload. Plus, transitioning to remote work created issues with visibility, control and approvals.
Growing List of Locations = Growing Number of Invoices
They Needed an AP Solution, Fast
First Atlantic needed an AP solution that would support and complement their multi-entity set up and connect with their Dynamics ERP system. Moreover, they needed a solution that would be easy to install so they didn't have to dedicate too many resources to the project.
“Resident care is the top priority for long-term care providers like First Atlantic, so back office efficiency is hugely important in allowing us to focus on that core mission," said Kim Bernard, Controller. "Fidesic and Binary Stream MEM have been a key piece in that puzzle for us.”
Case Study PDF
See the complete First Atlantic story in this PDF version.
Finding the Right Fit
The First Atlantic team began the search for an Accounts Payable Automation solution that would meet their needs. They tried several solutions, but none could satisfy all of their top priorities until they found Fidesic.
Top Priorities
- Easy install, not a big implementation
- Improve invoice processing efficiency
- Enable locations to approve and easily send invoices to their Microsoft Dynamics accounting system without requiring a Dynamics log-in for each location user
- Integrate with Binary Stream Multi-Entity Management
- Support compliance and audit controls
Fidesic for Free Forever
With Fidesic’s complete free version, Bernard was able to send real-world invoices to the data capture system and test-drive the functionality before committing to anything.
This allowed her to see how the data capture and routing works in the real world, not how it might work as shown in most of the sales demos she had tried so far. After testing Fidesic, it becomes obvious to Bernard that it is checking all the right boxes for First Atlantic’s needs.
One month later they were up and running getting value out of Fidesic.
“Without Fidesic we'd still be in paper format."
Connecting Remote Locations
Since getting started with Fidesic, First Atlantic's accounting team has been able to go remote and connect their growing list of locations to central accounting. With individual location managers in the field now empowered to approve and manage their own invoices, central accounting has saved hundreds of hours on invoice processing.
“We’ve been able to place more ownership on the multiple entities to research their own invoices when they or their vendors have questions. Where we’re all primarily working remote now, there’s no filing or going into the office to find invoices. All users who need access to invoices now have the ability to view in Fidesic.”
Conclusion:
Finding the accounts payable solution that is best for your business is important to the long-term success of the solution. Thanks to Bernard's diligent software shopping, First Atlantic was able to choose Fidesic with confidence because they knew it was right for their needs.
At Fidesic, we care about accounting teams. Hearing about First Atlantic's success makes us feel like we won. That's because making people's jobs easier is truly what excites us about our jobs.
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